Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are your fragrances authentic?

Yes, WITR Perfume Store guarantees 100% authenticity. We source our perfumes directly from authorized distributors and the original design houses.

How long will my perfume shipment take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Can I return a fragrance if I don't like the scent?

To maintain hygiene standards, we only accept returns on unopened and sealed products within 30 days of purchase. We recommend purchasing a discovery sample before committing to a full bottle.

How should I store my perfume to ensure it lasts?

Keep your bottles in a cool, dark place away from direct sunlight and humidity. Avoid storing them in bathrooms, as temperature fluctuations can break down the fragrance oils.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. Please note that international orders may be subject to customs duties and longer transit times depending on the destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.