Returns & Exchanges

At WITR Perfume Store, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused fragrance bottles in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Contact our fragrance concierge team via email with your order number and the reason for your return to receive a Return Authorization.

  • 2.
    Pack Securely

    Place the perfume in its original box and use protective cushioning to ensure the glass bottle remains intact during transit.

  • 3.
    Ship the Item

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.