Returns & Exchanges
At WITR Perfume Store, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused fragrance bottles in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our fragrance concierge team via email with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Securely
Place the perfume in its original box and use protective cushioning to ensure the glass bottle remains intact during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.